My Work Experience
From Sept 2020 to Present
New York
Job Description
In a year, the company's active clients increased from 100k to 300k
Customer engagement increased by 30% as a result of examining traffic patterns and minimizing the number of clicks required to reach a destination
Collaborated with sales teams to create scripts and procedures that would boost the close percentage to 40%
Policy adjustments were implemented, saving 2k+ hours of manual labor per month and saving $200k each month
Lead a team of 2,500+ people internationally where leadership development courses were taught virtually and during leadership retreats
Product life cycle management and product road map planning
Collaborate with internal and external stakeholders to discover potential enhancements, features, and products
Gathering, assessing, and prioritizing implementation needs, as well as structuring projects and activities based on identified requirements and driving the agile process as Product Owner
Drive product releases, including collaboration with the public relations team, executives, and other members of the product management team
From July 2016 to March 2018
New York
Job Description
Collaborated with cross-functional teams to guarantee data migration for 20+clients from On Premises to Azure
Developed proof of concepts for customers interested in integrating Azure services into their ecosystem with 3rd party applications
Established best practices for pushing/pulling code via GitHub
Created customer research metrics and data analysis questionnaires to gain a better understanding of user behavior and problem issues utilizing Salesforce, Jira, and Project Management Software
Facilitated in-person and virtual workshops for cross-functional teams new to using Azure DevOps Services
Leveraged app insights and Power Bi to track and report important analytics on clients web apps
